NTISthis.com

Evidence Guide: CHCGRP001 - Support group activities

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCGRP001 - Support group activities

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the purpose of the group

  1. Identify and determine activities which meet the group purpose with members of the group,
  2. Discuss and agree rules for group behaviour with all group members as a participant
  3. Identify, acknowledge and respect individual differences of workers and group members
  4. Seek, identify and accommodate goals, needs and expectations of participants according to available resources and scope of own role
  5. Keep records of group interactions according to organisation documentation requirements
Identify and determine activities which meet the group purpose with members of the group,

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discuss and agree rules for group behaviour with all group members as a participant

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify, acknowledge and respect individual differences of workers and group members

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek, identify and accommodate goals, needs and expectations of participants according to available resources and scope of own role

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Keep records of group interactions according to organisation documentation requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish and maintain group relationships

  1. Confirm role played by self and other group members
  2. Encourage participation of other group members
  3. Model clear communication and encourage group members to use clear and appropriate communication
  4. Ensure communication and interactions with group are appropriate to aim and purpose of group
  5. Implement appropriate processes to address breaches of behaviour according to organisation protocols
  6. Encourage participants to abide by agreed behaviours
  7. Promote group achievements in a way which motivates and recognises participants’ efforts
Confirm role played by self and other group members

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage participation of other group members

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Model clear communication and encourage group members to use clear and appropriate communication

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure communication and interactions with group are appropriate to aim and purpose of group

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement appropriate processes to address breaches of behaviour according to organisation protocols

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage participants to abide by agreed behaviours

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Promote group achievements in a way which motivates and recognises participants’ efforts

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organise resources for group activities

  1. Identify support and resources to achieve the objectives of the group
  2. Provide information to group about resources available and guidelines for their use
  3. Encourage cooperative approach to the use of resources
  4. Complete reports on use of resources according to organisation procedures
Identify support and resources to achieve the objectives of the group

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information to group about resources available and guidelines for their use

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage cooperative approach to the use of resources

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete reports on use of resources according to organisation procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify the purpose of the group

1.1 Identify and determine activities which meet the group purpose with members of the group,

1.2 Discuss and agree rules for group behaviour with all group members as a participant

1.3 Identify, acknowledge and respect individual differences of workers and group members

1.4 Seek, identify and accommodate goals, needs and expectations of participants according to available resources and scope of own role

1.5 Keep records of group interactions according to organisation documentation requirements

2. Establish and maintain group relationships

2.1 Confirm role played by self and other group members

2.2 Encourage participation of other group members

2.3 Model clear communication and encourage group members to use clear and appropriate communication

2.4 Ensure communication and interactions with group are appropriate to aim and purpose of group

2.5 Implement appropriate processes to address breaches of behaviour according to organisation protocols

2.6 Encourage participants to abide by agreed behaviours

2.7 Promote group achievements in a way which motivates and recognises participants’ efforts

3. Organise resources for group activities

3.1 Identify support and resources to achieve the objectives of the group

3.2 Provide information to group about resources available and guidelines for their use

3.3 Encourage cooperative approach to the use of resources

3.4 Complete reports on use of resources according to organisation procedures

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify the purpose of the group

1.1 Identify and determine activities which meet the group purpose with members of the group,

1.2 Discuss and agree rules for group behaviour with all group members as a participant

1.3 Identify, acknowledge and respect individual differences of workers and group members

1.4 Seek, identify and accommodate goals, needs and expectations of participants according to available resources and scope of own role

1.5 Keep records of group interactions according to organisation documentation requirements

2. Establish and maintain group relationships

2.1 Confirm role played by self and other group members

2.2 Encourage participation of other group members

2.3 Model clear communication and encourage group members to use clear and appropriate communication

2.4 Ensure communication and interactions with group are appropriate to aim and purpose of group

2.5 Implement appropriate processes to address breaches of behaviour according to organisation protocols

2.6 Encourage participants to abide by agreed behaviours

2.7 Promote group achievements in a way which motivates and recognises participants’ efforts

3. Organise resources for group activities

3.1 Identify support and resources to achieve the objectives of the group

3.2 Provide information to group about resources available and guidelines for their use

3.3 Encourage cooperative approach to the use of resources

3.4 Complete reports on use of resources according to organisation procedures

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

participated in, and supported the activities of, at least 3 different groups, where groups comprise at least 5 members

modelled the following communication skills when participating in groups:

active listening

questioning

rapport-building

conflict resolution

clarity in communication.

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

legal and ethical considerations for group work, and how these are applied in organisations and individual practice:

codes of conduct

discrimination

duty of care

mandatory reporting

privacy, confidentiality and disclosure

records management

work role boundaries – responsibilities and limitations

work health and safety

policies and procedures

nature of groups and the way they operate at an overview level, including:

dynamics of groups

stages of group development

stages of change

styles of group leadership and decision-making

communication techniques and how they are used within groups, including:

active listening and questioning

rapport building

conflict resolution

non-verbal communication

nature of resources provided to groups, including:

information/referrals

facilities

equipment/materials

administrative support

facilitation of meetings

worker skills/expertise

nature of support provided including:

resources managed by the organisation

advice, information and facilitation

individual or group supervision.